Warranty Policy
This Warranty covers replacement parts and labor. The guarantee covers the failure of any component which has been subjected to normal wear and tear (Blades, Sharpener Body,etc.).
This Warranty does not cover normal wear, damage caused by neglect, misuse or shipping costs for returned knife sharpeners.
Repair or replacement as provided under this Warranty is the exclusive remedy of the consumer. Redi-Edge® shall not be liable for any incidental, reliance, or consequential damages or breach of implied Warranty on this product, including any damage to person or property. Redi-Edge®’s liability under any circumstances is limited to the purchase price. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
This knife sharpener has only one use, as a sharpening tool. Redi-Edge® knife sharpeners carry no warranty except as expressly contained herein.
To send products in for warranty repair contact us with one of the following methods:
Phone: 330-335-8191
Fax: 330-745-8882
Email: info@rediedge.com
Your warranty request will be handled promptly and professionally.
Our team will need to assess the products condition after the warranty claim is made. This can take 3-5 business days. After condition is assessed. The claim will either be processed for a full warranty replacement or other remedy options will be discussed.